GlobMill Sp. z o.o. based in Wroclaw, Poland, and has deep experience with low-voltage installations of complex systems in the area of Smart Infrastructure and Industrial Facilities. We are the official partner of the biggest Security Integrators worldwide, namely CONVERGINT Technologies and STANLEY Security. Through our partners, we provide services to top brands worldwide such as City Bank, Amazon, Facebook, VMWare, Qualcomm, Dell, Lenovo, etc.
Normally, we do
- Cabling
- Hardware installation
- Software configuration
- Fine-tuning, troubleshooting
- Post-installation support
- Commissioning
And our Areas of Expertise
- Structural network
- Security systems
- CCTV
- Access Control
- Alarms
- Fire detection systems
- Electric and electronics maintenance
Who we are looking for
We are looking for an experienced Service Delivery Manager in the facility engineering industry for our next project (the details can be discussed during the interview)
As a Service Delivery Manager, you will be responsible for
- Establishing and maintaining good customer relationships incl. customer satisfaction monitoring
- Service delivery at an expected quality level
- Management of internal and external service providers and management of sub-projects
- Direct supervision of project or service team (about 15 persons)
- Controlling scope and workload
- Preparing services and work packages estimations
- Active and constructive interaction with colleagues on the project, account project management, and the customer
What We Require
- Practical experience as SDM or PM
- Technical knowledge in the management of installation projects
- Proficiency in English (spoken and written)
- Experience in coordinating tasks among the teams
- Organizational talent, working independently, with initiative and customer focus
- EU citizenship